Except for any custom orders or any other products designated on the website as custom or non-returnable, New Image Surface Coatings will accept a return of products ordered online for a refund of the purchase price, provided any such return is made within thirty (30) days of the date of your online order, as reflected on the order confirmation notice, and provided such products are returned in their original, unopened condition together with proof of purchase. To return a product ordered online, you must follow the procedures in our Online Terms and Conditions of Sale. Bundled items must be returned with all the components. It is your responsibility to arrange for the return of products that were delivered, and you acknowledge and agree that New Image Surface Coatings will not reimburse you for any expenses associated with the return of an order.
Refunds are ordinarily processed by New Image Surface Coatings within three (3) business days of acceptance of the returned products. However, it may take longer for the refund to be processed by your bank, credit card company, or other financial institution. New Image Surface Coatings is not liable for any costs or other liabilities associated with any delay by your bank, credit card company, or other financial institution in processing your refund. Refunds will be issued to/in the original form of payment. See our Online Terms and Conditions of Sale for more details.