When it comes to choosing an epoxy flooring solution, ensuring you hire the right contractor is crucial for achieving a durable, high-quality finish. At New Image Surface Coatings in Lucasville, OH, we understand that selecting the best epoxy floor contractor can be a daunting task. To help you make an informed decision, we’ve compiled a list of key questions you should ask before hiring an epoxy flooring contractor.

1. What is Your Experience with Epoxy Flooring?

One of the first questions to ask before hiring an epoxy flooring contractor is about their experience. An experienced contractor will be familiar with the various types of epoxy floor coatings and their applications. At New Image Surface Coatings, we have extensive experience installing epoxy floors in both residential and commercial settings. Our team is trained in the latest techniques and uses high-quality materials to ensure a long-lasting finish.

2. Can You Provide References or Google Reviews?

Reputable contractors should have no problem providing references from past clients or directing you to their Google Reviews. Reading these reviews can give you a good sense of the contractor’s reliability, professionalism, and quality of work. We pride ourselves on our positive feedback and encourage potential clients to review our testimonials.

3. What Type of Epoxy Coating Equipment Do You Use?

The quality of the epoxy coating equipment used can significantly impact the final result. Ask potential contractors about the tools and materials they use. At New Image Surface Coatings, we use state-of-the-art epoxy coating equipment to ensure a flawless application of epoxy floors.

4. What is the Process for Installing an Epoxy Floor?

Understanding the installation process can help set your expectations and ensure there are no surprises. Ask the contractor to walk you through the steps they take, from surface preparation to the final coat. Our process at New Image Surface Coatings involves meticulous preparation, application, and finishing to ensure the highest quality epoxy floor.

5. Do You Offer a Warranty on Your Work?

A warranty is a sign that the contractor stands behind their work. Inquire about the type and duration of the warranty they offer. We provide comprehensive warranties on our epoxy flooring solutions, giving you peace of mind that your investment is protected.

6. Can You Provide a Detailed Estimate?

A detailed estimate should include the cost of materials, labor, and any additional fees. Be wary of contractors who provide vague or unusually low estimates. At New Image Surface Coatings, we believe in transparency and provide detailed, competitive quotes for all our services.

7. How Do You Handle Any Issues That Arise During the Project?

It’s important to know how a contractor handles unforeseen issues. Ask about their problem-solving process and how they communicate with clients during the project. Our team is dedicated to maintaining open communication and addressing any concerns promptly to ensure your satisfaction.

8. Are You Licensed and Insured?

Ensuring that the contractor is licensed and insured protects you from liability in case of accidents or damages. Always ask for proof of insurance and licensing before hiring an epoxy flooring company. New Image Surface Coatings is fully licensed and insured, providing you with confidence in our professionalism and reliability.

9. How Long Will the Project Take?

Understanding the timeline for your epoxy flooring project helps you plan accordingly. Ask the contractor for an estimated completion date and ensure it fits within your schedule. We work efficiently at New Image Surface Coatings, while never compromising on quality, to complete projects on time.

10. What Maintenance is Required for the Installed Epoxy Floor?

Knowing the maintenance requirements helps you keep your epoxy floor in top condition. Ask the contractor for maintenance tips and recommendations. Our team provides comprehensive guidance on how to maintain your new epoxy floor to ensure its longevity.

By asking these key questions, you can make an informed decision when hiring an epoxy flooring contractor. At New Image Surface Coatings, we are committed to delivering high-quality epoxy flooring solutions tailored to your needs. If you’re considering an epoxy floor for your home or business, contact us today to discuss your project and receive a detailed estimate.